{"id":6416,"date":"2023-03-02T16:55:26","date_gmt":"2023-03-02T16:55:26","guid":{"rendered":"https:\/\/borgstenabtb.dataprotectionofficer.help\/borgstena\/perguntas-frequentes\/"},"modified":"2024-03-07T17:45:24","modified_gmt":"2024-03-07T17:45:24","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/perguntas-frequentes\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; custom_padding=&#8221;195px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1380px&#8221; custom_margin=&#8221;-1px|auto||auto||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;22px&#8221; header_font=&#8221;Alata|700|||||||&#8221; header_text_color=&#8221;#7C1111&#8243; header_font_size=&#8221;62px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;#3278ad&#8221; header_2_font_size=&#8221;55px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||1px|||&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|tablet&#8221; header_font_size_tablet=&#8221;62px&#8221; header_font_size_phone=&#8221;52px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;45px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Perguntas Frequentes<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#6d6d6d&#8221; text_font_size=&#8221;18px&#8221; header_font=&#8221;Alata|700|||||||&#8221; header_text_color=&#8221;#7C1111&#8243; header_font_size=&#8221;62px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;#3278ad&#8221; header_2_font_size=&#8221;55px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||1px|||&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|tablet&#8221; header_font_size_tablet=&#8221;62px&#8221; header_font_size_phone=&#8221;52px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;45px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Consulte aqui as respostas \u00e0s perguntas mais frequentes sobre Prote\u00e7\u00e3o de Dados, Prote\u00e7\u00e3o de Denunciantes, Seguran\u00e7a da Informa\u00e7\u00e3o e, em geral, Conformidade Regulat\u00f3ria na Borgstena.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1380px&#8221; custom_margin=&#8221;-1px|auto||auto||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Aonde posso consultar as normas jur\u00eddicas vigentes em mat\u00e9ria de Prote\u00e7\u00e3o de Dados Pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Consulte <a href=\"\/directhit\/regulacao\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> a regula\u00e7\u00e3o de Prote\u00e7\u00e3o de Dados.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Aonde posso consultar as normas jur\u00eddicas vigentes em mat\u00e9ria de Prote\u00e7\u00e3o de Denunciantes?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Os regulamentos legais aplic\u00e1veis \u00e0 prote\u00e7\u00e3o de denunciantes podem ser consultados no seguinte <a href=\"https:\/\/www.protecaodedenunciantes.com\/regulacao\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Pode consultar nesta hiperliga\u00e7\u00e3o as normas jur\u00eddicas aplic\u00e1veis no \u00e2mbito da Seguran\u00e7a da Informa\u00e7\u00e3o e Ciberseguran\u00e7a.&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Pode consultar nesta <a href=\"https:\/\/www.regulacaodociberespaco.com\/repositorio-de-regulacao\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a> as normas jur\u00eddicas aplic\u00e1veis no \u00e2mbito da Seguran\u00e7a da Informa\u00e7\u00e3o e Ciberseguran\u00e7a.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Aonde posso consultar um Gloss\u00e1rio com os principais conceitos sobre Prote\u00e7\u00e3o de Dados?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>O Gloss\u00e1rio sobre Prote\u00e7\u00e3o de Dados est\u00e1 acess\u00edvel atrav\u00e9s desta <a href=\"\/glossary\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Aonde posso consultar as Pol\u00edticas de Prote\u00e7\u00e3o de Dados Pessoais vigentes?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Pode consultar as Pol\u00edticas de Prote\u00e7\u00e3o de Dados em vigor \u00e0 data atrav\u00e9s desta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/politicas\/protecao-de-dados\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Aonde posso consultar as Fichas de informa\u00e7\u00e3o sobre Tratamento de Dados vigentes?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Pode consultar nesta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/informacao\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a> as Fichas de Informa\u00e7\u00e3o sobre Tratamento de Dados que se encontram dispon\u00edveis.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso exercer os meus direitos de prote\u00e7\u00e3o de dados pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para exercer os seus direitos de Prote\u00e7\u00e3o de Dados, pode utilizar o formul\u00e1rio dispon\u00edvel nesta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/formularios\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso comunicar um incidente de viola\u00e7\u00e3o de dados pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A comunica\u00e7\u00e3o de incidentes de viola\u00e7\u00e3o de dados pessoais pode ser feita atrav\u00e9s do Formul\u00e1rio de Comunica\u00e7\u00e3o de Incidentes dispon\u00edvel nesta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/formularios\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os pontos de contacto do Encarregado da Prote\u00e7\u00e3o de Dados?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Consulte <a href=\"\/borgstena\/dataprotectionofficer\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> os pontos de contacto do Encarregado da Prote\u00e7\u00e3o de Dados.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como \u00e9 que se pode apresentar uma queixa por neglig\u00eancia?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A den\u00fancia de pr\u00e1ticas il\u00edcitas pode ser feita atrav\u00e9s do formul\u00e1rio dispon\u00edvel na plataforma do Canal de Den\u00fancias, acess\u00edvel atrav\u00e9s desta <a href=\"\/\/borgstena.protecaodedenunciantes.com\/#\/\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os Canais de Den\u00fancia atualmente dispon\u00edveis?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Consulte <a href=\"https:\/\/borgstena.protecaodedenunciantes.com\/#\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> os Canais de Den\u00fancias dispon\u00edveis.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso submeter uma den\u00fancia anonimamente?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Utilize o Formul\u00e1rio de Den\u00fancia seleccionando a op\u00e7\u00e3o de anonimato, atrav\u00e9s desta <a href=\"https:\/\/borgstena.protecaodedenunciantes.com\/#\/\" target=\"_blank\" rel=\"noopener\">liga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso comunicar um incidente de seguran\u00e7a da informa\u00e7\u00e3o ou de ciberseguran\u00e7a?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para comunicar um incidente de seguran\u00e7a da informa\u00e7\u00e3o ou do ciberespa\u00e7o, utilize o formul\u00e1rio de comunica\u00e7\u00e3o de incidentes de seguran\u00e7a, acess\u00edvel atrav\u00e9s desta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/borgstena\/formularios\/\" target=\"_blank\" rel=\"noopener\">liga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os Pontos de Contacto Permanente de Seguran\u00e7a que posso utilizar?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Veja <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/borgstena\/security\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> os Pontos de Contacto Permanentes de seguran\u00e7a.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como \u00e9 que posso solicitar ajuda ou suporte?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Pode solicitar ajuda ou suporte atrav\u00e9s dos contactos dispon\u00edveis nesta <a href=\"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/suporte\/\" target=\"_blank\" rel=\"noopener\">hiperliga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Perguntas FrequentesConsulte aqui as respostas \u00e0s perguntas mais frequentes sobre Prote\u00e7\u00e3o de Dados, Prote\u00e7\u00e3o de Denunciantes, Seguran\u00e7a da Informa\u00e7\u00e3o e, em geral, Conformidade Regulat\u00f3ria na Borgstena.Consulte aqui a regula\u00e7\u00e3o de Prote\u00e7\u00e3o de Dados.Os regulamentos legais aplic\u00e1veis \u00e0 prote\u00e7\u00e3o de denunciantes podem ser consultados no seguinte link.Pode consultar nesta hiperliga\u00e7\u00e3o as normas jur\u00eddicas aplic\u00e1veis no \u00e2mbito [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6391,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[171,172],"tags":[],"class_list":["post-6416","page","type-page","status-publish","hentry","category-007borgstena-pt-br","category-007borgstenaheader-design-general-pt-br"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/pages\/6416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/comments?post=6416"}],"version-history":[{"count":2,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/pages\/6416\/revisions"}],"predecessor-version":[{"id":6418,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/pages\/6416\/revisions\/6418"}],"up":[{"embeddable":true,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/pages\/6391"}],"wp:attachment":[{"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/media?parent=6416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/categories?post=6416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/borgstenabtb.dataprotectionofficer.help\/pt-br\/wp-json\/wp\/v2\/tags?post=6416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}